Corporate Trainings - Support Staff Developments

At Nitkertz we offers wide variety of Support Staff Training skill building workshops.

Enhancing Your Office Management Skills
Managing an office often times is not only the responsibility of a supervisor, but also for key non-supervisory staff as well. It is important for both to be aware of management techniques that can help with overseeing overall office administration.


Project Management for Support Staff
With budget reductions and changing work environments, administrative support staff in today’s organizations must be able to meet the challenges and demands of re-evaluating work and improving operations. To meet these challenges, participants will learn how to manage a project from assignment to completion.


Professional Development Workshop
The clerical person’s job has expanded to more than technical skills and efficiency. As a vital member of a team, there is a need for knowledge of managerial tools and a more managerial approach to getting their jobs done. This course is designed to assist participants in developing the management skills which are necessary to be effective in today’s offices.
 

Building A Team After An Organisational Change
Changes has always been a disruptive force in human affairs, but its effects have never been so widespread, continuous, and deep as they are today. Downsizing, right-sizing, mergers, layoffs, restructuring and the like are becoming commonplace. As a result, these changes have thrust diverse groups of strangers and friends together who now have the mandate to operate as a team. Individuals from a variety of locations, disciplines, functions, etc., many of whom were left after the smoke of change cleared or who are still waiting to hear, must rise to the organizational challenges of getting the work accomplished as well as handling their own emotional transition and change needs.


Stress Management
Changes within an organization can increase the stress levels of employees by requiring new skills, new priorities and new work environments. In this course, participants gain a better understanding of the stress syndrome and how it impacts your health, your professional relationships, and your job performance. Participants will learn strategies and skills for diagnosing and managing your stress as well as others. The program emphasis is on helping individuals to improve their sense of well-being and productivity.


Diversity In The Workplace
Organizations are becoming increasingly diverse. As a result, employees and managers have to look beyond traditional practices and explore new approaches to working in an environment comprised of the many faces of diversity. Acceptance, tolerance and understanding of diversity are not enough by themselves to create a productive and profitable workforce. Organizations obtaining a competitive advantage will be those that make the best use of ALL their employees each employee’s energy, knowledge, experience, talent and point of view.


Communicating For High Performance
Communication problems are inevitable in any organization: differences develop and tensions rise. If these differences and tensions are not handled they can result in large financial and non-financial costs such as absenteeism, low morale, low productivity, turnover, poor quality, high re-work and waste. This course provides participants the opportunity to develop skills to communicate in a positive results-oriented manner.


Personal Transition and Change
Some people seem to be able to encounter personal change and adjust their lives intentionally, while others encounter change and seem to be in the grip of forces far beyond their control. Some of their changes appear to be fortunate ones, while others are unfortunate. Even when the change appears to be good, it still may cause anxiety and loss. Nonetheless, in most cases, during these change periods, people tend to have one thing in common: they confuse the personal change they are making with the transition they are in. In this course, participants will learn how to harness the true power of the "personal transition and change" process and design their life for success!


Managing Multiple Priorities
his workshop is designed for every business professional who want greater control of his or her time, management style, and life. Managing multiple priorities will help you:

● Take a critical look at how you manage multiple priorities during the day.
● Identify ways in which you typically use time effectively and ineffectively.
● Identify specific ways you can improve your time and priority management skills.
● Take control of time wasting habits.
● Build an effective system of self-management.

Participants will complete an in-depth self-assessment as part of the class and create detailed action plans for performance improvement.